Shipping & Payment

Shipping & Payment

 

All parcels in Poland are delivered by courier companies within 2-3 business days. DPD, InPost courier, InPost parcel lockers.

Orders are processed every day from Mon-Fri until 14:00.

For international shipping we are use Fedex, GLS or DPD parcel it takes 3-7 working days in EU. All countries which are not belong to the Union we use also Fedex, GLS or DPD shipping. Depends of distance and prices. It could takes from 5-15 working days. We are not taking responsibility of delays by shipping companies. If the country is not listed, please contact us: shop@karolinanaji.com

ZWROT

You have 14 working days to return the product. SAVE and fill in the return form.

Then print and send us the returned goods with the completed form to the following address:

Fulgo sp. z o. o. ul. Warszawska 2 , 96-500 Sochaczew (Prosimy o dokonanie wyraźnego dopisku – “ZWROT”). Oświadczenie powinno zawierać nazwę firmy (KAROLINA NAJI), odstąpienie od umowy, numer zamówienia i datę zamówienia/odbioru, Imię i Nazwisko konsumenta, adres konsumenta, podpis konsumenta oraz datę.

The return will be accepted only with undamaged tags and a string seal. Shirts should have labels and original packaging.

As soon as we receive the product, we will send you an e-mail informing you about the status of your complaint / return. If everything is approved by us, the money will be returned to your account within 14 days.
płatniczą sprzedający dokonana zwrotu na rachunek bankowy przypisany do
karty płatniczej Zamawiającego.

More information in the Regulations or contact us by e-mail: shop@karolinanaji.com.

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