Shipping and Payment

 

All parcels are delivered by courier companies within 2-3 business days. DPD, InPost courier, DHL, InPost parcel lockers.

Orders are processed every day from Mon-Fri until 11:00. If you order before 11:00, your parcel should arrive the next day.

W celu wysyłki zagranicznej (jeśli nie ma kraju podanego na liście)skontaktuj się z nami: client@karolinanaji.com.

RETURN

You have 14 working days to return the product. Save and fill in the return form.

Then print and send us the returned goods with the completed form to the following address:

GO Logistics Services Sp. z o.o.
Mapletree Park Błonie I
ul. Stefana Batorego 2
PL-05-870 Pass, Błonie

+48 574 405 252

 (Please make a clear note - "RETURN KAROLINA NAJI"). The declaration should include withdrawal from the contract, order number and date of order/receipt, name and surname of the consumer, address of the consumer, signature of the consumer and date.

The return will be accepted only with undamaged tags and a string seal. Shirts should have labels and original packaging.

As soon as we receive the product, we will send you an e-mail informing you about the status of your complaint / return. If everything is approved by us, the money will be returned to your account within 14 days. For a transaction made by the customer by card
the payment seller made a refund to the bank account assigned to the payment card of the Ordering.
karty płatniczej Zamawiającego.

More information in the Regulations or contact us by e-mail: client@karolinanaji.com.